If you have a problem using the Web forms, don't call CRIS,
contact one of the addresses you see on the screen when the error
occurs or on this page.
Whenever a server problem occurs, please report it immediately.
Copy and paste the message screen that you see into a mail
message to
Pat Downer (pdowner@uvm.edu)
, or whatever email address you
see on the screen. Then we will see the complete text that you
got as well as the time it occurred. (If you do not know how to
copy and paste, take a few moments to learn this most basic
skill.)
If you see the "500 Server Error" message, this probably
was not caused by anything you did, but we still need to know
the time that you received it. You will not get a reply from
us unless we need more information, but it does help to know
whenever this happens.
All other errors can be traced and fixed, but only if you give us
the complete error message. It would also be helpful to know
what text you had entered just before you got the error, so again,
copy and paste the text you entered on the previous screen by
using your "Back" button, then copy and paste the screen into
a mail message for us. If you also paste it into a file
(wordprocessor, any text editor such as Notepad, or even a mail
message to yourself) then
you won't lose any work. You can paste it back into the form
when the problem has been fixed.
Pat Downer (pdowner@uvm.edu)
Sue Lang (slang@uvm.edu.)
